Question 1

Does it hurt to get permanent jewelry?

Accepted Answer

Not at all! The welding process is completely painless and safe. We use a specialized micro-welder that creates a small spark to fuse the chain ends together. You'll feel a slight warmth, but no pain. The process takes just a few seconds per piece.

Question 2

Can I shower and swim with permanent jewelry?

Accepted Answer

Yes! Our permanent jewelry is designed for everyday wear, including showering, swimming, and exercising. The high-quality materials we use are water-resistant and won't tarnish with regular exposure to water. However, we recommend avoiding harsh chemicals like chlorine when possible.

Question 3

How long does permanent jewelry last?

Accepted Answer

With proper care, your permanent jewelry can last for years or even decades. We use durable materials and professional welding techniques to ensure longevity. We also offer lifetime maintenance and repair services to keep your pieces looking beautiful.

Question 4

How long does an appointment take?

Accepted Answer

Studio sessions typically take 45-60 minutes, including consultation, chain selection, fitting, and welding. Pop-up events are quicker at 15-30 minutes per person. Private events vary based on group size, usually 2-4 hours total.

Question 5

Can I bring friends to my appointment?

Accepted Answer

We love when friends and family join the experience. Our studio can accommodate small groups, and we offer group discounts for 3+ people getting permanent jewelry together. It's a wonderful way to celebrate relationships and create shared memories.

Question 6

Do you offer same-day appointments?

Accepted Answer

We try to accommodate same-day requests when possible, especially for our pop-up events. For studio sessions, we recommend booking at least a few days in advance. You can always call or text to check for last-minute availability.

Question 7

What should I expect during my appointment?

Accepted Answer

Your appointment begins with a consultation about your style preferences and the meaning behind your piece. We'll help you select the perfect chain, measure for proper fit, and then weld it closed. We'll also provide care instructions and answer any questions you have.

Question 8

Do you accept credit cards?

Accepted Answer

Yes, we accept all major credit cards, cash, and digital payments like Apple Pay and Google Pay. For private events, we can also arrange invoicing if needed. Payment is due at the time of service.

Question 9

Do you offer group discounts?

Accepted Answer

Yes! We offer discounts for groups of 3 or more people. Bridal parties, birthday celebrations, and other group events receive special pricing. Contact us for a custom quote based on your group size and event needs.

Question 10

Is there a deposit required?

Accepted Answer

For studio sessions and private events, we require a small deposit to secure your booking. The deposit is applied to your final total. Pop-up events typically don't require deposits as they're walk-in based.

Question 11

Will my permanent jewelry tarnish?

Accepted Answer

Our high-quality materials are tarnish-resistant, but some natural patina may develop over time with sterling silver pieces. This is normal and can be easily cleaned. Gold fill and solid gold pieces maintain their color and shine with minimal care.

Question 12

Can I get my permanent jewelry cleaned professionally?

Accepted Answer

Yes! We offer complimentary cleaning services for life. You can also have it cleaned at most jewelry stores. Just let them know it's permanent jewelry so they handle it appropriately. Avoid ultrasonic cleaners unless specifically recommended.

Question 13

What about airport security and medical procedures?

Accepted Answer

Permanent jewelry rarely sets off airport security, but if it does, you can explain that it's permanent jewelry. For medical procedures like MRIs, you may need temporary removal, which we provide free of charge. We can re-weld it afterward.

Question 14

Do you do bridal parties?

Accepted Answer

Yes! Bridal parties are one of our specialties. We offer special bridal packages with group pricing, champagne service, and the bride receives a complimentary upgrade. We can coordinate matching or complementary pieces for the entire party.

Question 15

Can you come to my location for a private event?

Accepted Answer

We offer mobile services for private events with 6 or more people. We bring all our equipment and chain selection to your location. Perfect for birthday parties, bachelorettes, corporate events, and other celebrations.

Question 16

How far in advance should I book a private event?

Accepted Answer

We recommend booking private events at least 2-3 weeks in advance, especially for weekends and popular dates like holidays. However, we can sometimes accommodate shorter notice depending on our schedule.

Question 17

What's included in a private event?

Accepted Answer

Private events include mobile setup, a dedicated jewelry artist, full chain selection, professional welding equipment, event coordination, and cleanup. We also provide champagne or refreshments and can arrange for professional photography of the experience.

Question 18

What is permanent jewelry?

Accepted Answer

Permanent jewelry is a custom-fitted bracelet, anklet, or necklace designed without a clasp for a seamless, everyday look. A tiny spark from a professional welder closes the chain link for a secure fit.

Question 19

How is it put on?

Accepted Answer

Your piece is measured to fit perfectly, then welded in place with a quick, safe spark. No heat touches your skin — just a brief spark to fuse the link.

Question 20

What materials do you use?

Accepted Answer

We offer gold-filled, sterling silver (S925), and PVD/ion-plated stainless steel. All are hypoallergenic and chosen for durability, beauty, and everyday wear.

Question 21

How much does it cost?

Accepted Answer

Pricing varies by chain style, length, and any added charms or mixed chains. Visit our services or booking pages for current options.

Question 22

What are some popular styles?

Accepted Answer

Spark Collection (dainty, minimalist), Whisper (super dainty, subtle), Statement (bold, chunky/thick), Confetti (textured, sparkly, layered), Charms (personalizable, pendant-ready), and Men’s (durable, modern).

Question 23

How do I care for my jewelry?

Accepted Answer

PVD stainless steel needs virtually no maintenance. Gold-filled and sterling silver prefer gentle cleaning and avoiding harsh chemicals like sunscreen or bug spray.

Question 24

How permanent is it?

Accepted Answer

"Permanent" means welded closed — not forever. Chains are designed to break under about 10 pounds of pressure for safety. With care, they can last years.

Question 25

Can I remove it?

Accepted Answer

Yes. Snip at the welded link and save the chain for future reattachment.

Question 26

What if it breaks?

Accepted Answer

If you still have the chain: repairs are free when it breaks at the jump loop — schedule an appointment and bring it in. If lost: within 30 days replacement is 50% of original cost; after 30 and within 60 days it’s 75%. Beyond this window, full replacement applies due to the safety release jump ring.

Question 27

Do I need an appointment?

Accepted Answer

Yes — studio appointments are required to guarantee your time. Walk‑ups are always welcome at our pop‑up markets if you’d like to get a piece without an appointment.

Question 28

How do I book?

Accepted Answer

Use our online booking calendar to choose a studio session or pop-up event time. No deposits are required for appointments.

Question 29

Where can I find you?

Accepted Answer

Our studio is in College Park, FL, with regular pop-ups around Central Florida. Check our events calendar for current locations.

Question 30

Warranty & Repair Policy

Accepted Answer

If your chain breaks (and you still have it): Repairs are always free for pieces that break at the jump loop. Schedule an appointment at our College Park studio and bring the chain with you. If your chain breaks and is lost: Within 30 days → replacement is 50% of the original cost. After 30 days and within 60 days → replacement is 75% of the original cost. Because our chains are designed with a safety‑release jump ring, loss beyond these terms requires full replacement.