Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: 10/21/2025

Information We Collect

Personal Information

We collect information you provide directly to us, such as when you:

  • Book appointments through our Square booking system
  • Contact us via phone, email, or our website
  • Participate in our events or services
  • Subscribe to our newsletter or updates

This may include your name, email address, phone number, and appointment preferences.

Usage Information

We automatically collect certain information about your use of our website, including:

  • IP address and browser information
  • Pages visited and time spent on our site
  • Device information and operating system
  • Referring website information

How We Use Your Information

We use the information we collect to:

  • Provide and improve our permanent jewelry services
  • Process and manage your appointments and bookings
  • Communicate with you about your appointments and our services
  • Send you updates about our events, new services, and special offers
  • Analyze website usage to improve user experience
  • Comply with legal obligations and protect our rights

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third parties who assist us in operating our business (e.g., Square for payment processing, email service providers)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: When you have given us explicit permission to share your information

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure data transmission using SSL encryption
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Secure storage of sensitive information

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve website functionality and performance
  • Provide personalized content and recommendations

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

Your Rights

You have the right to:

  • Access and review your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Withdraw consent for data processing
  • Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided below.

Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Third-party services we use include:

  • Square: For appointment booking and payment processing
  • Google Calendar: For event scheduling and management
  • Email Services: For communication and marketing
  • Analytics Services: For website performance monitoring

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

For permanent jewelry services involving minors, we require parental consent and supervision during appointments.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending you an email notification (if you have provided your email address)
  • Updating the "Last updated" date at the top of this policy

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days of receipt.